FAQ publicare
publicare
How much does the document management solution cost?
publicare costs €480 + VAT per year, with no limit on the number of users. Updates and support are already included in the annual fee.
Is there a demo version?
Yes, we offer a demo of the platform so you can explore the main features of the document management solution and see how it can support your organisation’s processes. If you would like a demo with a member of our sales team, just ask.
Is the solution scalable for businesses of different sizes?
Yes, the solution was designed to be scalable and can adapt to the needs of businesses of different sizes, from small and medium-sized enterprises to large organisations.
What kind of technical support is available?
We provide specialised technical support to ensure the platform runs efficiently and that users can get the most out of the solution.
Document management
What is a document management system?
A document management system is a technology solution for organising, storing, managing and locating digital documents in a centralised and secure way within an organisation.
What is a document management solution used for?
A document management system is designed to replace physical archives and documents scattered across different folders, computers or emails with a single digital platform, where all information is structured and easily accessible.
What types of documents can I manage on the platform?
All types of documents (e.g. contracts, invoices, processes, reports, emails).
Can the solution scan paper documents?
Yes. The document management solution lets you scan paper documents and turn them into organised, searchable digital documents.
Can all of the company’s documents be centralised on a single platform?
Yes. You can bring together documents from different sources, such as emails, scans, PDF files, contracts, invoices or reports. They can all be stored and managed in the same system.
Can I integrate it with my email?
Yes. The platform can be integrated with corporate email systems, allowing emails and attachments to be saved and managed directly in the document management system.
With this integration, you can automatically archive important emails, attach messages to processes or documents and keep all related information organised on the same platform.
Artificial Intelligence
How is Artificial Intelligence used in document management?
Artificial Intelligence (AI) is used in document management to automate tasks, improve document organisation and make information easier to access.
Can the platform classify documents automatically?
Yes. The platform uses AI to classify documents automatically, reducing the need for manual organisation.
When a document is uploaded or scanned into the system, the technology analyses its content, format and relevant information to identify the type of document, such as contracts, invoices, reports or other administrative documents.
Does AI make it possible to find documents through intelligent search?
Yes. Instead of searching only by file name or by the folder where it is stored, AI lets you search by the document’s content, keywords, specific data or other elements identified in the document itself.
Search and organisation
How can I find a document quickly?
The platform lets you find documents quickly through intelligent search, which locates information in seconds even when thousands of documents are stored.
You can search using different criteria, such as keywords, document name, document type, date, customer and more.
Can I search the content inside documents?
With technologies such as content indexing and OCR (optical Character Recognition), the system can identify and analyse the text in documents, including PDFs, digital files and documents scanned from paper.
Can documents be organised by category, process or department?
Documents can be classified by category, process, department, project, customer or other criteria defined by the company. This organisation makes information easier to manage and document lookup faster and more efficient.
Can I create custom labels on the platform?
Yes. The platform lets you create custom labels (tags) to organise and identify documents more flexibly.
Security
Are documents secure on the platform?
Yes. The platform was designed to ensure high levels of security and information protection, so that the organisation’s documents are stored and managed securely.
Who can access the documents?
Access to documents is controlled through permissions defined by the organisation, ensuring that only authorised users can view or manage specific information.
The platform lets you configure different access levels according to each user’s role, department or responsibilities. This way, each person only has access to the documents relevant to their work.
Is there a record of who viewed or changed a document?
Yes. The platform keeps a complete activity log, so you can see who viewed, edited or performed any action on a document.
Every interaction with the document is recorded in the system, including the date, time and user, ensuring full traceability of all actions taken.
Request a publicare demo
You can try the software for 15 days, at no cost.
Would you rather we showed you the software first? Book a free online demo.
Book a demo